Call Flows & Routing
2 min read
Change Another Extension’s Settings or Call as It (*44)
Remote Extension Options let someone on one extension change another number’s settings with star codes, or make a call that shows the other number. A common use is switching the main office number to after-hours from any desk.
Last reviewed: October 2026
Allow it on the number
- Go to Voice → Line Manager and click the number or extension. From the Other Settings menu, choose Remote Extension Options.
- Tick Allow other extensions within the account and group to program settings against this line to let them change its settings.
- Tick Allow other extensions within the account and group to make outgoing calls from this number to let them call as it.
- Tick Global extension if extensions in other groups of the account should reach it too.
- Save.
Use it
| Dial | Does |
|---|---|
*44*XX*YY | Runs star code YY on number or extension XX. For example *44*23*78 turns on Do Not Disturb on extension 23. |
*44*XX | Makes a call from XX: you are asked for the number to dial, and the call shows XX’s caller ID. |
*44*XX*YY#… | Up to 5 star codes in one go, separated by #. Handy on a phone key. |
Good to know: The full list of star codes is on Star Codes. To put one on a button, see Programming Phone Keys.
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