Call Flows & Routing 3 min read

Conference Rooms, Scheduled Meetings and Groups

Every account has a conference room in the portal’s Conferencing menu. People join by phone with a PIN or from a browser with a link, and you can schedule meetings that send invitations for you.

Last reviewed: October 2026

Your conference room

Go to Conferencing → Rooms. Your room shows:

The included room is a Lite Conference: up to 5 people and no recordings. Click Upgrade for a larger room with recordings.

Schedule a meeting

  1. Go to Conferencing → Meetings and click Schedule a new meeting.
  2. Choose the room, add a description, the date and the start and end time.
  3. Choose the Invitation Link Type: a direct link (no PIN), or a link that asks for the PIN.
  4. Choose Meeting Access: guests can join at any time, only between the start and end, or from 5 minutes to 1 hour before.
  5. Choose whether to email participants and send a reminder (5 minutes to 1 hour before).
  6. Optionally set PINs for this meeting only; otherwise the room PINs are used.
  7. Add the email subject, the organiser (who gets moderator access and receives replies), and each participant with Guest or Moderator access. Save.

Groups for regular meetings

For a meeting that repeats with the same people, go to Conferencing → Groups and click Create a conference group. Name it, choose its room, and add each participant with their default access level.

Good to know: To turn one of your phone numbers into a conference line instead, see Conference Calls.

Still need help?

Our Australian support team is available to assist you.